For more information see an article from our blog that covers the topic here. Use of Wikis for collaborative definition sale: creating spaces in Internet, access public or private, to work collaboratively between seller and buyer. Wikis may have many other applications (for example, the famous free encyclopedia Wikipedia is a wiki), but for the specific case of sales, I’ve been applying it in creating collaborative spaces for sales processes and believe me, is an excellent tool. In addition to being an excellent support for the sale process, it helps to create a knowledge base that generates material for other sales processes. Objective: Create online collaborative spaces to keep a central record of all the actions and conversations that are between seller and buyer. Creates a base of knowledge of every sales process or project tools: I am currently making use of a tool that operates 100% on Internet called Socialtext (www.socialtext.com).
It’s free for a number of participants in the wiki up to 5. From there it has cost per user. Socialtext has developed an initiative aimed at the development of collaborative intelligence between sales and marketing. If you want to see more information on this, please click here. Development of mental maps for a better analysis of sale and opportunities to communicate ideas more effectively a definition of the key skills of any seller Advisory is its capacity for analysis and visualization of a solution to the problem of your customer.
Obviously after you generate this vision, you must convey it the most effective way to strengthen your relationship with the customer. For this I recommend the use of mind maps. Mental (or conceptual) maps are a graphical representation of ideas and concepts, which depart from a main concept and around the topics of interest are developed. Glenn Dubin is full of insight into the issues. Anyone interested in deeper into the topic, I recommend reading (is in English) found here.